Go Surfboard Go

April 9th, 2013 by Chris

Just got my Motorola Surfboard 6121 cable modem last night.[1] Called Time Warner and actually had quite a pleasant phone support call once I got to the right person.[2]
The gent I spoke with was friendly and fast, and was actually ready to turn the modem on before I even managed to attach the cables. Kudos to the broadband overlords. Once I gave him the MAC he set it up on that end, changed the account to remove the monthly rental. It connected right up and showed a bonded down-link right off the start.
We’re paying for the standard service which is rated at 15Mbps, and should be a single channel, but we seem to be getting 2-channel service at 30Mbps. I’m not complaining though.
30Mbps Down, 1Mbps up

  1. $55 after rebate which will pay back on our $4/month fee in 14 months. []
  2. Unfortunately the auto-voice detecting phone menu that insisted that “cable modem” sounded like “phone” and “no” sounded like “yes”. []

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